30 Day Money Back Guarantee
If you are not completely satisfied with your purchase, we are not happy.
That is why we offer this 30 Day Money Back Guarantee.
Within 30 days of your purchase if you feel the Drug Tests Product(s) you purchased from uVera Diagnostics are not the best fit for you or your company, we want to make things right.
Although we’d love to know where things went wrong, or how we can improve, we said there would be a no-questions-asked refund.
To fulfill that promise we will refund money paid for all Unopened Drug Tests within 30 days of your date of purchase.
We will even pay the shipping cost to return the Drug Tests you purchased from uVera Diagnostics, Inc.
Please include a copy of your invoice order number with your return of all unopened Drug Tests so we can issue a refund as quickly as possible.
Requesting a Refund
Follow the steps below to get your refund request sent to us:
- Please clearly state that you want a refund for the Drug Tests that you are returning and provide uVera Diagnostics with the date of purchase and invoice number.
- Call uVera Diagnostics and let us know that your return is packed and ready to be picked up and we will have UPS or FedEx pick them up as soon as possible.
- Once we have received the unopened Drug Tests and the information requested, you will receive a response from us letting you know that we have received your returned Drug Tests and we will begin processing your refund.
That is all there is to it. Thank you.